Update to 1.0.52.3 made my site slooooowwwww

#108803
  • Resolved Bart de Vreede

    3 years, 12 months ago

    Rank Math free

    Hi,

    I updated my website to 1.0.52.3 and it became super slow and even unresponsive. Every action in my backend took ages and in the frontend seconds were added to the response time that normally is around 0.7 seconds. Deactivating Rankmath instantly solved the issue. Any knows issues or other people experiencing the same?

Viewing 10 replies - 1 through 10 (of 10 total)
  • cubinger

    3 years, 12 months ago

    Rank Math free

    Yes, I am having the same issue. It seems to be related to an API call failing relating to https://oauth.rankmath.com/refresh.php.

    Bart de Vreede

    3 years, 11 months ago

    Rank Math free

    Great, thank you for confirming.

    Rank Math

    3 years, 11 months ago

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please check again if it is still the case?

    Looking forward to helping you.

    Bart de Vreede

    3 years, 11 months ago

    Rank Math free

    Activated the plugin again and so far so good. If I do see issues I will report again. Thank you!

    Andrew Surdu

    3 years, 11 months ago

    Rank Math free

    I have the exact same issue, and after 2 days of opening a support ticket, I have no answer.
    Could someone do something about this? I paid for the pro version and can’t use it because I’m stuck with an older version of the free version.

    Balazs

    3 years, 11 months ago

    Hello,

    We have identified the issue and fixed it on our server. Now the slow loading issue should not happen anymore on your sites.

    Hope that helps. If there’s anything else, please let us know.

    1st Mobility

    3 years, 11 months ago

    Rank Math free

    Yep same problem here. Really like Rank Math but it is seriously testing my patience. The updates tend to make things worse. A good product being slowly killed. Hope they can resolve these issues

    Rank Math

    3 years, 11 months ago

    Hello,

    Are you still facing the issue?

    Looking forward to helping you. Thank you.

    1st Mobility

    3 years, 11 months ago

    Rank Math free

    I see there is a new update. I will implement this and see if this fixes the issue.

    Rank Math

    3 years, 11 months ago

    Hello @1stmobility & @chrisubinger

    Please open a ticket in the PRO section so we can assist you better.

    Looking forward to helping you. Thank you.

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Update to 1.0.52.3 made my site slooooowwwww’ is closed to new replies.