Yes, I have the latest version installed. I will have to refresh and let you know if it works. Thanks.
Hello,
Could you please confirm if the meta tag are saving fine on your website?
Looking forward to helping you. Thank you.
Hi Ankit,
I have followed your instructions in the live environment but the problem is still persisting. Is there any way you could instruct me what to do by means of screen shots or a video? I’m reluctant to provide access to the live environment.
Thanks,
Nisha
Hello,
It would be hard to tell us without looking into the live site. Since your staging site is working fine without any issues, your live website should work too, Could you please make a video while saving the title and make sure you open the browser console for us to debug the issue.
Looking forward to helping you. Thank you.
Thanks, I will do a video. How do I go about opening the browser console?
Hello,
Here is a screencast for your reference to check the browser console:
https://i.rankmath.com/aANkz3
Please record a screencast using https://www.loom.com/ while saving the title and share the link with us.
We look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
