update my payment method

#288368
  • Resolved Yellow Fly Design

    3 years, 1 month ago

    Rank Math business

    Hi my payment hasn’t gone through for my account subscription and I’ve been sent an email. I’ve got a new bank card so that’s why it hasn’t worked. When I follow the instructions to add new details I don’t seem to have any active subscriptions? I can see the price is still the same as it was last year should I just renew that way? I was just worried that any of my active sites with license codes would stop working.

    Regards,
    Glynne

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  • Princess

    3 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You can subscribe to a plan and take advantage of our anniversary offer here: https://rankmath.com/pricing/

    Please ensure that you are logged in to the same account to avoid creating a new account.

    Kindly Let us know if you need anything else.

    Looking forward to helping you. Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘update my payment method’ is closed to new replies.