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The rank math pro plugin keeps giving this notification
“There is a new version of Rank Math SEO PRO available. View version 2.16.0 details. Automatic update is unavailable for this plugin. Please connect Rank Math SEO PRO for automatic updates.”It will not go away even after I connect rank math or install the latest plugin from my dashboard.
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Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
You have opened this ticket with a Free Rank Math account.
Please login to your Rank Math PRO account with the email you purchased your subscription at https://rankmath.com/my-account/
Then, reconnect your website to your Rank Math PRO account by going to WordPress dashboard > Rank Math dashboard > Help > Disconnect and Connect again.
Then, clear the Rank Math transients and see if that helps, by going to Rank Math > Status & Tools > Database Tools > Remove transients
Once done, you can update the PRO plugin from the plugin list.
I hope this helps.
Thank you.
Hello,
Could you please share the email address you used to purchase Rank Math PRO so we can verify your purchase?
You can add it in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
The ticket ‘Update issue’ is closed to new replies.