update Issue

#163253
  • Resolved Lawrence Dogah

    4 years, 9 months ago

    Rank Math free

    We purchased Rankmath Pro, but we cannot update the plugin. The plugin is referring to plugin prices.We cannot see the pro plugin on our account as well.

    Kindy check and resolve the issue for us.

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  • Uzair

    4 years, 8 months ago

    Hello,

    We are sorry for the delay.

    We have refunded your $199 purchase and it will reflect in your payment source in the next 5-7 Business.

    Please feel free to purchase the PRO license when you are ready.

    Thank you.

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘update Issue’ is closed to new replies.