Update failed: The package could not be installed.

#478302
Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Sakib Khandaker

    3 years, 4 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    We’ve found your subscription under a different email mentioned in the sensitive data section. You may login with the email and open tickets in the PRO section, as we always encourage our PRO users to open tickets in the PRO section of the support forum.

    Back to your issue, a minor glitch cache on the most recent update file caused the issue, which has been fixed already. Please try updating the again. As of right moment, everything should to be working properly.

    You may also try updating Rank Math manually by following the guide below:
    https://rankmath.com/kb/update-rank-math-manually/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Neringa

    3 years, 4 months ago

    Rank Math pro
    Content AI Starter

    Now is ok, thank you

    Md. Sakib Khandaker

    3 years, 4 months ago

    Rank Math agency

    Hello,

    We’re glad that the issue is resolved for you.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Update failed: The package could not be installed.’ is closed to new replies.