Update Failed

Hello,

We apologize for the issue you are facing with the update of the Rank Math PRO plugin. The error message you are encountering, PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature, can occur due to several reasons:

1. Problem with the Zip File: The plugin zip file may have been corrupted during the download. We recommend downloading the latest version of Rank Math PRO from your account and then trying to install it again.

2. Updating While Connected to a Free Account: If you are trying to update the PRO version while connected to a free account, please ensure that you are logged into the correct PRO account. You can check this by going to Rank Math’s account page. If needed, disconnect your account by navigating to Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. After that, reconnect using the correct PRO account.
   
   

3. Not Enough Storage Space: If your web server does not have enough storage capacity, it may prevent WordPress from unzipping and uploading the file contents. Check if you can upload other files (like images or other plugins) to see if storage is an issue.

If you continue to experience this error after trying these solutions, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math