Update Error Message

Hello,

We apologize for the issue you are facing with the Rank Math SEO Pro update. The error message you are encountering, PCLZIP_ERR_BAD_FORMAT (-10), typically indicates that there is a problem with the downloaded package, which may be corrupted or incomplete.

Here are a few suggestions to resolve this issue:

1. Check for Plugin Conflicts: Sometimes, other plugins can interfere with the update process. Try deactivating other plugins temporarily and then attempt the update again.

2. Manual Update: If the automatic update fails, you can manually update Rank Math SEO Pro. To do this:

   • Download the latest version of Rank Math from your account on the Rank Math website.
   • Go to your WordPress dashboard, navigate to Plugins → Add New, and click on Upload Plugin.
   • Upload the downloaded ZIP file and activate the plugin after installation.

3. Clear Cache: If you are using any caching plugins or server-side caching, clear all caches and try updating again.

4. Check File Permissions: Ensure that your WordPress installation has the correct file permissions. Sometimes incorrect permissions can prevent updates from being applied.

5. Contact Hosting Provider: If none of the above solutions work, it might be worth reaching out to your hosting provider to check if there are any server-related issues affecting the update process.

If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!