I also got an email from the Search Console:
Search Console
Mobile Usability issues detected on
To the owner of th
Search Console has identified that your site is affected by 3 Mobile Usability issues:
Top Issues
The following issues were found on your site:
Clickable elements too close together
Text too small to read
Content wider than screen
We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have checked it but it seems to be loading fine for me, have you already fixed it?
Looking forward to helping you. Thank you.
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Did you check it on a smartphone? The problem hasn’t gone away. I think I will be forced to deactivate the plugin until it is solved. I wonder what consequences my site will suffer without an SEO plugin. You guys take too long to respond or give advice on how to solve the issue and my bounce rate on mobile devices is worrying. Thank you
It is okay on a PC and broken on a smartphone. I gave you both GSC screenshot of the problem and my smartphone screenshot of the same. I use a Samsung in case you need the name of the device too. Thank you
Using a smartphone, click an article to open it and you will see how broken the whole page is. I will be happy for a solution fast because my loyalty to RankMath plugin is becoming costly for every day my website stays broken and responses taking more than 24 hours.
Can you allocate a dedicated person or give this ticket a priority? Thank you
Hello,
I checked your site and the latest version of Rank math is activated. With this active I checked your site using a smart phone setup[samsung and nokia lumia]. The only issue I see is the Smart Backyard Headline which seems fixed to the top and therefore appearing on top of the article even while scrolling. This happens even with Rank math is deactivated so it doesn’t seem to be related to Rankmath. Please check the screenshot I have added in the sensitive section.
Is there something else we are missing? Could you please share some screnshots if there is so we can look into it further.
Looking forward to helping you. Thank you.
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