Hello,
I’m sorry to hear about the unwanted subscription renewal in your company. To address this issue, you can follow the steps outlined in our tutorial on how to cancel a Rank Math subscription. You can access the tutorial by clicking on the following link: How to Cancel Your Rank Math Subscription.
If you encounter any difficulties during the cancellation process or if you need further assistance, please feel free to reply to this ticket. We will ensure that your cancellation request is forwarded to the appropriate team for resolution.
Thank you for bringing this to our attention. If you have any other questions or concerns, please don’t hesitate to reach out.
Sources:
How to Cancel Your Rank Math Subscription » Rank Math
Hello,
Thank you for contacting the support.
We sent out an email reminder 7 days prior to the charge. Did you not receive that?
If you received it, then sorry to disappoint you, but our refund policy does not extend to renewal subscriptions. Before the subscription happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).
You can cancel the automatic subscriptions by following this guide:
https://rankmath.com/kb/cancel-subscription/
[Please see the email in the sensitive data section]
Please let us know if you did not receive the email and we will assist you further.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
