Unsubscribe

#818720
  • Resolved Juan Miranda
    Rank Math free

    Hi,

    I am trying to canvcel my subcscription but in the subscription section does not appear anything. If you could check if Ialready cancelled my subscription, I would really appreciate it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address because we don’t see any subscription/s in the email account you provided.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Hi,
    I cannot find the email that is linked to the Rank Marth subscription. It is for the eurovisionon.com website, maybe you can find it with this?
    Also you can try for: j*****************@g********

    Hello,

    The email you shared also doesn’t have a PRO plan, and the site is connected to a Free account. Please get in touch with our accounts team at s******@r*********** and share the last 4 digits of the card you used so they can help you locate the PRO account.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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