Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Could you please:
1. Check if you have marked your 404s to be redirected to the homepage? If so, please check if the redirect stops working when you choose “Default 404” at WordPress Dashboard > Rank Math > General Settings > Redirections.
2. If not, please enable the debug mode for redirects at WordPress Dashboard > Rank Math > General Settings > Redirections.
3. Then, when you open the post, you will see an interstitial page more information on where the redirect might be coming from.
Do let us know if that doesn’t work for you.
I have verified the first step and it was already in “Default 404”
Following the second step I have activated the debugging mode and it does not send me to any interstitial page with information, When i open the post it keeps redirecting to the page that I mentioned before
Hello,
We are not sure why that might be getting redirected. It could be because you enabled the auto post redirect at WordPress Dashboard > Rank Math > General Settings > Redirections.
Or, you might have added a redirect in the advanced tab:
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Looks like that is an attachment.
Although we do not recommend keeping attachments enabled, we had disabled the redirect attachments option for you at WordPress Dashboard > Rank Math > General Settings > Links
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
I do not even remember having touched that part because as I mentioned before it is a new site, so if the option was enabled it is because that was the default configuration.
Although the redirection has been successfully canceled, the content has been lost, because even though it is with elementor, the post is not shown like this but as if it had been built with the default editor and therefore no content is shown.
In the end, I will have to delete this post and do it from scratch again to see if this is how the content is shown again, something that I did not want to reach and that I will have to do in any way.
I just saw that the url is actually redirecting to one of the post images, since the top toolbar does not say “edit post” it say “edit media”
I have clicked on “edit media” and I have changed the permalink of the image and now it directs the url to the post and not to the image.
Thank you
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
