unjustified debit from my PAypal account via fastspring for content AI starter

#966131
  • Resolved Oliver

    10 months ago

    Rank Math free

    Hello, I have just been charged $59.88 for the Content AI Starter from my Paypal account via fastspring although I did not order the Content AI starter. Please cancel and refund the payment. Please give me quick feedback before I open a case with Paypal. Thanks in advance. Oliver

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  • Reinelle

    10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Can you please search and forward a receipt from FastSpring.com or the email address of your PayPal so we can locate the transaction and verify it?

    You can add it to the sensitive data section by editing your first post

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    You can upload screenshots using this tool and add the link here.

    Looking forward to helping you.

    RankBot

    9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘unjustified debit from my PAypal account via fastspring for content AI starter’ is closed to new replies.