Hello,
Thank you for contacting us today and sorry for the inconvenience caused.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Please note we have now added AMP back in and also re-activated Gutenberg Blocks as we needed to keep working on the site
Hi Maliah,
Thank you for the access.
This problem is caused by the latest version of the Gutenberg standalone plugin. You will notice that everything is now working smoothly with this plugin disabled.
Please check and let me know if you can still reproduce the problem.
Thank you.
Hi,
I’m able to reproduce the problem and thank you for pointing out where the problem lies. Turning off a plugin that we use doesn’t really fix this problem though. Is there another way to be able to continue to use Gutenberg blocks while also using rank math?
If there isn’t we may have to think about changing our SEO plugin.
We’re currently turning off our Gutenberg advanced blocks while we edit so that we can use rank math and then turning them back on at the end of the day so that our page work propery. I have noticed that while we are using a table of contents, rank math isn’t registering this at the moment? Any tips on how to fix this also?
Toggling on and off isn’t our favourite solution. Will there be a rank math update to fix the error?
Thanks for your help also 🙂
Hello,
Thank you for contacting Rank Math today.
Our developers are currently working on a fix for the conflict with the gutenberg plugin but we don’t have an ETA yet.
Please note that WP 5.x.x ships with a copy of the block editor and should be able to continue editing your content using blocks with gutenberg disabled.
The Gutenberg plugin is a development version of the editor that contains experimental features that will be added in later versions of WordPress.
In regards to the other problem, I have added the following code to your theme to fix this:
/**
* Filter to add plugins to the TOC list.
*
* @param array TOC plugins.
*/
add_filter( 'rank_math/researches/toc_plugins', function( $toc_plugins ) {
$toc_plugins['easy-table-of-contents/easy-table-of-contents.php'] = 'Easy Table of Contents';
return $toc_plugins;
});
Looking forward to helping you. Thank you.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
