UNEVEN SPACING

#317780
Viewing 4 replies - 1 through 4 (of 4 total)
  • Prabhat

    4 years, 3 months ago

    Rank Math agency

    Hello

    Thank you for contacting us and we regret the inconvenience caused.

    I can see that the CSS code you applied is rendered on the second URL but not on the first one.

    Could you try this code instead?

    .rank-math-question {
    margin-bottom:5px !important;
}

    Also, I noticed that you have blank <p> tags in between some questions. Could you confirm if you have added multiple line breaks? If yes, you can remove them to fix the issue of having additional space after the answers.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    4 years, 3 months ago

    Rank Math free

    check reply.

    Prabhat

    4 years, 3 months ago

    Rank Math agency

    Hello,

    I logged into your website’s admin area and added the below CSS code to decrease the bottom margin of the answers. That is:

    .rank-math-question {
	margin-bottom: 5px !important;
}

    I added this code under Apperarance > Customize > Additional CSS.

    This is working fine for both the URLs you shared. Please clear your website and browser’s cache and check the posts again.

    With that being said, there is a space in the second question of the /pin-extensions-in-chrome/ post. Upon investigating, I found that the plugin “Ezoic” is adding this additional spacing with some other tags on the frontend. Here’s a quick screenshot of the source code: https://i.rankmath.com/EPgZo7

    Using the Health Check and Troubleshooting plugin, I disabled the above plugin and the issue was fixed.

    Please get in touch with the devs of that plugin as they would be able to help you fix this.

    Hope this helps.

    Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘UNEVEN SPACING’ is closed to new replies.