undefined error

#915609
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    You must have received an email from WordPress with the details about the error. Please share it with us here so we can check.

    If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Having an error log will help us determine what is causing the critical error upon submitting your URLs.

    Looking forward to helping you.

    Rather than editing the php file, can I use the ‘debug bar’ plugin for simplicity and ease of access to the required information?

    Hello,

    Yes, you can use the WP Debugging plugin to enable the debugging on the site and see the exact error.

    Looking forward to helping you.

    I did find some critical updates required in woocommerce, which I have completed. It hasnt fixed the issue but I thought I’d let you know.
    Regards logs, is this what you are looking for wetransfer debug log

    Hello,

    There is no reference to Rank Math in the error log you shared with us.

    Does the issue persist when Rank Math is deactivated? If it does the issue might be from another plugin on your site.

    We look forward to helping you.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

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