undefined error

#236324
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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I logged in and checked the settings.

    The Instant Indexing plugin is throwing a 500 error. 500 errors are server errors, could you please get in touch with your host and seek their help in checking the kind of errors that are reported on the error log?

    I’ll suggest you reconfigure the Instant Indexing API by following each step in this guide, it is possible that you missed a step or incorrectly chose some option: https://rankmath.com/blog/google-indexing-api/

    This is a tried and tested method and we are certain these instructions work.

    I hope this helps. We look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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