undefined Desktop Preview-Rank Math

#151660
  • Resolved PREDA
    Rank Math free

    Hi!

    I have a problem regarding my Rank Math, it seems to be working fine last week but today when I’m trying to make a new post in our website that Rank Math SEO Score is not showing? What supposed to be the problem ?

    Need help, please. Thank You!

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  • Febby
    Rank Math free

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    May I check with you, are you using the latest version of Rank Math plugin?

    Please update it to the latest version if you have not done this.

    You can check our changelog here:
    https://rankmath.com/changelog/

    I’ve tried to replicate your issue but it seems to be working fine on my end:
    https://i.rankmath.com/I8NINp

    In my instance, that I was able to see the SEO score in my post using classic editor.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know once you find the culprit.

    We’ll be here ready to assist you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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