unauthorized transaction/need refund

#816282
  • Resolved Haul Away

    1 year, 5 months ago

    Rank Math free

    I don’t recall having an account with Rank math and I do not use rank math but my card has been charged, I would like the transaction to be canceled/refunded. all I have is my card number I do not know of an account login since I do not recall having an account at all.

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  • Ike

    1 year, 5 months ago

    Hello,

    We do not see any Rank Math subscription on the account you opened this ticket with.

    Can you please search your mail and forward a receipt from FastSpring.com so we can locate the account/purchase?

    You can also share the last 4 digits of your card number in the sensitive data section.

    We look forward to helping you.

    Thanks.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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