Unauthorised Transaction

#1087269
  • Resolved pratikagarwal92

    1 month, 2 weeks ago

    Rank Math free

    There has been deduction of the amount of INR 10306.24 which was not authorised and we want the refund asap .

    Please initiate a refund policy and state the reason why there has been no action shown on the same on my account.

Viewing 1 replies (of 1 total)
  • Adetayo

    1 month, 2 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused.

    Unfortunately, there is no active subscription on the account you are using to contact us.

    Can you please search and share the receipt from FastSpring.com so we can verify this?

    We look forward to hearing from you.

    Thanks.

    RankBot

    2 weeks, 1 day ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unauthorised Transaction’ is closed to new replies.