Unable to Update Pro Plugin

#878497
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello, we apologize for the issue you are facing with updating the Rank Math PRO plugin. Here are some steps you can take to resolve the problem:

    1. Reconnect Your Website with Rank Math: Sometimes, simply reconnecting your website can fix the update issue. Go to WordPress Dashboard → Rank Math SEO → Dashboard → Help, and click on Disconnect Account. After that, click on Connect Now to reconnect your account.
      Disconnect account in Rank Math SEO
      Click Connect Now in Rank Math

    2. Check for Plugin Conflicts: There might be a conflict with another plugin or theme. You can check for conflicts by following our guide on Plugin/ Theme Conflict With Rank Math.

    3. Ensure You Have the Latest Version: Make sure that you are using the latest version of Rank Math. You can check this by navigating to WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, you will see an option to update the plugin.
      Check Rank Math version from Version Control

    4. Manual Update: If the automatic update does not work, you can manually update the plugin. Download the latest version from your Rank Math account area and then upload it via WordPress Dashboard → Plugins → Add New.
      Add new plugin

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Rakibuzzaman Siam

    1 year, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share some more details about the issue you’re facing while updating the PRO version of the Rank Math plugin?

    In case, you’re not able to see any updates, please follow this guide to manually update the plugin: https://rankmath.com/kb/update-rank-math-manually/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Unable to Update Pro Plugin’ is closed to new replies.