Unable to update my pages or posts

#250724
  • Resolved Marc Manillier

    4 years, 3 months ago

    Rank Math free

    Hello,

    I can’t update my pages or my posts when rankMath is activated. In the JS console of the inspector I have this:

    api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2 Récupérer chargement défaillant : POST "https://estdietika.com/wp-json/rankmath/v1/updateMeta?_locale=user".
    _ @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    f @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    b @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    a @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    b.method.r @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    a @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    t @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    y @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    P @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2
    (anonymes) @ api-fetch.min.js?ver=134e23b5f88ba06a093f9f92520a98df:2

    Screenshot: https://ibb.co/1dwGrvL

    Site: estdietika.com

    It was still working fine this morning, there has been no update on the site since.

    The problem happens with all pages and all types of publications.

    Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    4 years, 3 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    It seems like your website is blocking access to the updateMeta route.

    You can whitelist the below route to fix the issue:
    /wp-json/rankmath/v1/updateMeta

    For more details, please refer to this guide:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    You may get in touch with your web host regarding this.

    Let us know how that goes.

    Thank you.

    Marc Manillier

    4 years, 3 months ago

    Rank Math free

    Hello and thank you,

    Today the problem has magically disappeared. Should I still add the rule?
    I noticed that a lot of metadata don’t show up on Google as I configured them with Rank-Math, some of them have been for several weeks. Could this be the reason?

    Thanks

    Ankit

    4 years, 3 months ago

    Rank Math business

    Hello,

    If the problem is already resolved, There is no need to add the exception. If we talk about the metadata, Google takes time to visit the URLs and update the same in SERPs. I would suggest you wait for few more days or maybe a week to see the updated results in the SERP.

    Hope that helps. Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Unable to update my pages or posts’ is closed to new replies.