Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please share your site’s URL in the sensitive data section so we can check.
Thanks. We really look forward to helping you.
Hello,
Thanks for sharing the URL.
I checked your sitemap and it’s working fine and also validating in XML validator tool.
Can you please share the screenshot of the Google Search Console page where you are getting this error?
We really look forward to helping you.
Hello,
The link for the screenshot that you have shared isn’t accessible. Please use this tool to share the screenshots: https://imgbb.com/
Thanks.
Hey How much Time For a Reply…???
Hello,
The screenshot you shared is showing “page doesn’t exist”.
Please check.
Hello,
Thank you for the update, and sorry for the delay.
Based on the screenshot you have provided, it seems that you’re getting the couldn’t fetch error in your Google Search Console account.
To fix this issue, please follow the steps in this link:
https://rankmath.com/kb/couldnt-fetch-error-google-search-console/
Let us know if there are any instructions that might be unclear for you so we guide you further.
I hope that helps. Thank you, and looking forward to your update.
still getting that issue..!!!
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
