Hello,
We apologize for the issue you are facing with setting up Rank Math. It sounds like you’re encountering a technical problem that is preventing you from accessing the Setup Wizard after clicking "skip step".
Here are a few steps you can try to resolve this issue:
-
Check for Theme Conflicts: Sometimes, themes can conflict with plugins. Try switching to a default WordPress theme (like Twenty Twenty-One) and see if the issue persists.
-
Enable Debugging: You can enable debugging in WordPress to see if any errors are being logged. To do this, add the following line to your wp-config.php
file:
define( 'WP_DEBUG', true );
This may help identify any underlying issues.
-
Reinstall Rank Math: Sometimes, a fresh installation can resolve issues. Deactivate and delete the Rank Math plugin, then reinstall it from the WordPress repository.
-
Access the Setup Wizard Manually: If you can access the Rank Math Dashboard, try navigating to WordPress Dashboard → Rank Math SEO → Dashboard and look for the Setup Wizard tab there.
If these steps do not resolve the issue, please reply to this ticket with your website URL so that we can assist you further. A human agent from our support team will take over and provide more specific guidance.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Did not try anything else but the setup wizard is working today.
Hello,
We are glad that the issue has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.