Unable to set keyword on any new page

#318510
  • Resolved Ankit Tomer

    4 years, 3 months ago

    Rank Math free

    Dear Team,
    I am using your Rankmath free version, it was working fine for the last 1 year but now I am unable to set any keyword on any of the pages. For example, I just created a page for XYZ product and set everything thereafter setting the particular keyword which shows me a score of 84 then I go and update the same to set up the product page but in the next click, there was no keyword available on the page and the score comes to 10-20. Please help me to resolve the issue at earliest as i want to go for your paid version as well.
    Website: http://www.vermeer-india.com
    Email : a*****@v**********

    Thanks,

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    4 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if you are using a Firewall, as there are chances that it will prevent saving the data.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    Please also clear your browser cache and cookies, and you should be able to update the focus keywords and see changes in your SEO Score.

    I hope this helps. Looking forward to helping you.

    Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to set keyword on any new page’ is closed to new replies.