Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
The ticket was created under the PRO forum (private), which is why you’re unable to see it.
However, we have already updated the ticket permission, so you can view our team’s reply regarding your refund request.
Hope that helps.
Hi Reinelle,
Thank you very much for your quick response. Really appreciate your support and attention to this. I can now see all the tickets.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
