Unable to see Rank Math plugin on Block Editor Wodpress

#77007
  • Resolved Harshit Srivastava

    4 years, 1 month ago

    Rank Math free

    Hi Support Team,

    I am facing a strange issue related to Rank Math plugin.

    All of a sudden, this morning, Rank Math SEO button/option stopped showing on the block editor of my WordPress account.

    When I read through a couple of similar support tickets, I realized that performing website health check using Site Health plugin could help me troubleshoot the issue. However, the site health plugin did not fix the issue: After I disabled all plugins and enabled them one-by-one in the troubleshooting mode, it gave an error message saying: ‘site error caused when enabling plugin. Reversing all the changes’

    Need your help with getting the Rank Math option to show up on the block editor again.

    My website URL is: https://www.thetossnews.in/

    Any help related to the issue will be greatly appreciated.

    Thanks and Regards,
    Harshit

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Did you update your WordPress version? If so we released a quick Beta update to fix the issue.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    If the issue is still not resolved, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to see Rank Math plugin on Block Editor Wodpress’ is closed to new replies.