Unable to see Open Graph image while sharing links on WhatsApp

Hello,

We apologize for the issue you are facing with the Open Graph image not appearing when sharing links on WhatsApp. Here are a few steps you can take to troubleshoot this problem:

1. Check if the Open Graph Image is Set: Ensure that you have added the Open Graph image through the Rank Math Meta Box. You can refer to the following image for guidance:
   

2. Image Format and Dimensions: Make sure that the image you are using is in a supported format (JPEG, PNG, GIF, WebP, or AVIF) and meets the recommended dimensions of 1200px X 630px. If the image dimensions are too small or too large, WhatsApp may not display it correctly.

3. Check og:image Tag Position: If you are using any caching or minification plugins, ensure that the og:image tag is not pushed too far down in your page’s source code. It should be within the first 60 KB of the HTML source for social networks to detect it properly. You can check this by viewing the page source in your browser.

4. Disable Gzip Compression: If you have Gzip compression enabled in your caching plugin, try disabling it as it can interfere with Facebook’s and WhatsApp’s ability to read Open Graph tags. For example, in W3 Total Cache, you can find this option under Performance → Browser Cache → HTTP (gzip) compression.
   

5. Clear Cache: After making these changes, clear your website and server cache (including any CDN like Cloudflare if you are using it).

6. Test with Facebook Debugger: Use the Facebook Sharing Debugger to scrape your URL again. This will help refresh the Open Graph data that Facebook and WhatsApp use.
   

If you’ve gone through these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

Thank you for raising this concern, and we hope to help you resolve it soon!

Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Open Graph/Social Preview Image Is Not Displayed » Rank Math

Hello,

This is an expected behavior from our plugin as it looks for featured images or any images available in the content of that page or post.

If you wish to forcibly load the prefered image, you may use the filter code below:

add_filter("rank_math/opengraph/facebook/image", function ($attachment_url) {
	$url = home_url($_SERVER['REQUEST_URI']);
	if (strpos($url, '/about') !== false) {
		$attachment_url = 'https://soulofmusic.co.in/wp-content/uploads/2025/02/mainpageSoM_2-scaled-1-1024x512.webp';
	}
	return $attachment_url;
});

You may refer to this guide on how to add filters to your website: https://rankmath.com/kb/wordpress-hooks-actions-filters/

Hope that helps.