Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
It seems you forgot to include your website admin URL. Can you please provide it so we can further check the issue?
For initial troubleshooting, can you please navigate to Settings > Permalinks, and save the changes. If the issue persists, could you also try to clear your website cache and give it a go?
I hope that helps. Thank you, and looking forward to your update.
Hello,
Sorry for forgetting the url of the administration, here it is : https://www.salondelamadrague.fr/bellegosse
For your information, in the settings/permalian, I have selected “Publication title”.
Thank you in advance for your help
Hello,
Could you please get in touch with your web host and ensure that the ModSecurity is disabled or they are not blocking any process of the plugin?
Disabling ModSecurity should fix the issue.
If the issue persists, check if the theme or any other plugin is conflicting with Rank Math using the Health Check troubleshooting plugin.
https://rankmath.com/kb/check-plugin-conflicts/
I hope this helps. Looking forward to helping you.
Hello,
I deactivated the ModSecurity modul and it works, thanks a lot for your help
Hello,
Thank you for the update.
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
