Unable to save meta title and description

#826080
  • Resolved Adventure White Himalaya

    1 year, 5 months ago

    Rank Math free

    While i add meta title and meta description in rank math and update post, meta title and description is not saved, i already disable other plugins and theme to see if there is any conflict between and theme, it doesn’t work

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes. If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    For more information on this issue, you can follow this guideline: https://rankmath.com/kb/meta-data-not-saving/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to save meta title and description’ is closed to new replies.