unable to run the SEO analysis

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

It appears your web server is blocking access to our API.

Please also make sure to whitelist the correct IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

Once done, you can run the SEO Analysis once again.

If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Please do take a complete backup of your website before sharing the information with us.

I hope that helps. Thank you and looking forward to your update.

Hello,

Thank you for keeping in touch with us.

I checked your URL to our external SEO Analyzer and it’s working fine on our end. https://rankmath.com/tools/seo-analyzer/

Make sure you are using the latest version of Rank Math Free? You may refer to our changelog page here (Free tab): https://rankmath.com/changelog/

Also, can you please try to re-run the SEO analysis again? This is sometimes temporary and will go away after a couple of moments.

If that doesn’t work, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.