Unable to Resolve URL in Google PageSpeed Insights

#850765
  • Resolved Its Nedx
    Rank Math free

    Dear Google Support Team,

    I am writing to report an issue I am experiencing with Google PageSpeed Insights. When attempting to check the PageSpeed score for my website, I receive the following error message: “Unable to resolve ( my website url ). Try checking the URL for validity.”

    I have verified that the URL is correct and accessible. Additionally, when I use a VPN to check the PageSpeed score, it works without any issues. This problem occurs only when I try to check the PageSpeed score without using a VPN.

    Could you please assist me in resolving this issue?

    Thank you for your support.

    Best regards,
    Pushpendra

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with Google PageSpeed Insights. It seems that the error you are encountering may be related to how your website is being accessed without a VPN. Here are a few steps you can take to troubleshoot this issue:

    1. Check Website Status: Ensure that your website is returning a 200 status code. You can check the status of your website using this tool: Check Website Status. Enter your URL and click Check Status.

      Check website status with httpstatus tool

    2. Firewall Settings: Sometimes, server security or firewall settings may block requests from certain locations. If you have access to your server settings, ensure that there are no restrictions in place that could be causing this issue.

    3. API Requests: If you are using any security plugins or services, they might be blocking API requests from Google. You may need to whitelist specific IP addresses or user agents.

    If the problem persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to help you resolve it soon!

    Sources:
    Why Am I Getting "API Error: HTTP 400" Error » Rank Math

    Hi all things are correct on my site , and still facing the issue

    Hello,

    Thank you for contacting support.

    Unfortunately, this falls outside the scope of our support.

    We can only support our own plugin and not any external tool which we don’t have control over.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Unable to Resolve URL in Google PageSpeed Insights’ is closed to new replies.