Unable to pay via debit card, failed to renew subscription.

#335208
  • Resolved Ethnava Chikan
    Rank Math free

    Unable to pay via debit card, failed to renew the subscription. The debit card is enabled for international payments and payments in USD.

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that your payment method supports subscription-based payments and you are not using a prepaid card.

    If everything from the above is enabled and working, please contact your bank or you can also try using other credit cards instead.

    Let us know how that goes.

    Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to pay via debit card, failed to renew subscription.’ is closed to new replies.