Unable to pay

#443233
  • Resolved Manoj Sathyavrathan
    Rank Math free

    Hi,
    Dear Cardholder,

    This is to inform you that Standing Instruction (SI) transaction of USD69.62 on your SBI Credit Card ending 5062 at merchant FS *rankmath on date 02-09-22 has been declined basis RBI guidelines.

    Please pay directly at the merchant website/app using your card.

    Warm Regards,
    SBI Card

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a different credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    Please let us know how that goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to pay’ is closed to new replies.