Unable to modify meta title and meta description

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Please let us know if you find the culprit else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

You shared the login credentials but without the website URL, could you add it?

Looking forward to help you.

Hello,

After doing a lot of testing I found the issue only happens when using your theme (Avada) so it is caused by it (with other themes and all the plugins enabled, everything worked smoothly).

My recommendation would be contact their support since I am sure it is just a small tweak they should do.

Looking forward to help you.

Hello,

Please do and let us know if the issue is resolved.

If you have any further question(s), please let us know. Thank you.

Hello,

It is fine, we will be here and if meanwhile you have any other issues/questions, feel free to ask us.

Looking forward to help you.