Unable to make payment with my credit card

#370991
  • Resolved Smoggy Man

    3 years, 8 months ago

    Rank Math free

    I have a virtual credit card that i have loaded to make payment with. I have been trying to make the payment but it wouldnt let me. Is it that you guys dont accept virtual credit card? i use this card often to buy stuff so i dont understand.Is there any other means i can pay with this card, because paypal is difficult in my country.

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:
    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP.

    Looking forward to helping you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to make payment with my credit card’ is closed to new replies.