Hello,
We apologize for the issue you are facing with logging into your account. The error message indicates that your account may be banned, and we recommend that you reply to your existing ticket for further assistance. A human agent from the Rank Math Support team will be able to provide you with more information regarding your account status and help resolve this issue.
Thank you for bringing this to our attention, and we appreciate your patience as we work to assist you.
username: zone nutrition
website: zonenutrition.me
Getting error: Oops! It seems like your account is banned. Please contact us to know more.
Thank your for your help
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We regret to inform you that due to legal restrictions and compliances, we are no longer accepting users from sanctioned countries.
Our system detected an IP address from Lebanon (LB).
We understand that this may be inconvenient for you and we apologize for any frustration or disappointment this may have caused.
We value your interest in our platform and we hope that you will check back with us in the future to see if the situation has changed. If you have any further questions or concerns, please don’t hesitate to reach out to us.
If this is an error and you are not from a sanctioned country, please confirm your country of residence so that we can re-evaluate your account.
Thank you for your understanding.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
