Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
For security purposes, can you please send an email to our billing and accounts department at s******@r*********** using the email address connected with your PRO subscription, and they will reset the password for you.
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
