Unable to install the plugin

#315546
  • Resolved Little lines

    3 years, 11 months ago

    Rank Math free

    Hello, I am unable to install the Rankmath Plugin as it’s showing “This plugin doesn’t work with your version of PHP”, which is not correct as my website is hosted on an updated PHP version of 7.4 which is more than the minimum compatible PHP version of Rank Math!
    Kindly assist and resolve the issue!

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  • Jeremy

    3 years, 11 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Tools > Site Health > Info tab, copy the system info of your website to clipboard, and paste it here so we can further check the issue.

    Looking forward to helping you with this one.

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to install the plugin’ is closed to new replies.