Hello,
I apologize for the inconvenience you are facing with importing your redirection list using the CSV file. It seems like the progress is stuck at "Items processed: 1/316."
Based on the information provided, it appears that you might be missing some required columns in your CSV file. To successfully import redirections using Rank Math, your CSV file should include specific columns such as id, source, matching, destination, type, category, status, and ignore.
Since you mentioned that your CSV file contains destination, source, and category columns, it’s essential to ensure that the CSV file structure aligns with Rank Math’s requirements. Please make sure that all necessary columns are included in the correct format as outlined in our documentation.
If you continue to experience issues with the import progress getting stuck, I recommend reviewing your CSV file to ensure it meets the required column structure. If the problem persists, please feel free to reply to this ticket, and a human agent from our support team will assist you further.
Thank you for your understanding and patience.
Sources:
How to Create & Edit Redirects Using CSV » Rank Math
How to Set Up Redirections » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share the exact CSV file you’re trying to import instead of sharing the Google Sheets document so that we can check this further for you? You can use any file-sharing tool like https://wetransfer.com/ to share the CSV file with us.
Also, please make sure you have the appropriate columns and values for the import to work. You can check a sample CSV file from here: https://rankmath.com/kb/how-to-manage-redirects-via-csv/
However, importing redirection is a PRO feature, but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
