unable to grant permission

#828074
  • Resolved Gillian

    1 year, 5 months ago

    Rank Math free

    Hi.

    I am attempting to configure the app settings for my wordpress site. After installation, I see the following message:

    Within the configuration settings, I see the following message under Connect Google™ Services:

    “SEARCH CONSOLE” and “ANALYTICS” are both disabled, but i cannot figure out how to enable them.

    Please advise.

    Gillian Kirkland

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    I apologize for the inconvenience you are facing while trying to configure the app settings for your WordPress site. To enable the "SEARCH CONSOLE" and "ANALYTICS" features in Rank Math, you need to follow these steps:

    1. Navigate to your WordPress Dashboard and go to Rank Math SEO.
    2. Click on General Settings and then select Analytics.
    3. In the Analytics settings, you will find the option to Connect Google Services. Click on this button to proceed.

    If you encounter any issues while granting permissions or enabling these features, please ensure that you are logged into the correct Google account associated with your website. If you are still unable to enable these services, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for reaching out with your concern.

    Best regards.

    Sources:
    How to Setup Rank Math SEO Plugin Properly
    How to Install Google Analytics With Rank Math SEO » Rank Math
    How to Verify Your Website on Google » Rank Math

    Ike

    1 year, 5 months ago

    Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Please note that you may need to choose the property https://domain.com/ and not the sc:domain.com upon connecting your site.

    The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

    In this case, please follow our guide here to create the URL Prefix property
    https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

    Prefix

    You can also sign up for Google Analytics here.

    After that, please try reconnecting your Google Account again from WordPress Dashboard > Rank Math > General Settings > Analytics, and don’t forget to check all the necessary permission.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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