Hello,
We apologize for the issue you are facing with accessing the CSV import/export option in Rank Math. Since you have the PRO version, you should be able to access this feature. Here are some steps to help you find it:
- Navigate to Rank Math: Go to your WordPress admin area and click on Rank Math SEO.
- Status & Tools: From there, select Status & Tools.
- Import & Export: Look for the Import & Export tab. This is where you should find the options for importing and exporting data using CSV files.
If you still do not see the CSV options, please ensure that you are in Advanced Mode. You can switch to Advanced Mode by following these steps:
- Go to Rank Math SEO → Dashboard.
- Click on the Settings icon (gear icon) in the top right corner.
- Toggle the Advanced Mode option.
Once in Advanced Mode, revisit the Import & Export section to check if the CSV options are now visible.
If you continue to experience difficulties, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
Rank Math Import Export Settings
How to Export Keywords Using Rank Math » Rank Math
Hello,
You mentioned you’re currently using the Rank Math PRO plugin on your websites, but the account you used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Meanwhile, please make sure that you have installed the PRO version on your website alongside the Free version of the plugin.
You can follow this guideline to install the PRO version of the plugin on your website: https://rankmath.com/kb/rank-math-pro-license-key/
Once done, please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there, disconnect and reconnect your Rank Math account and see if that fixes the issue.
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
