Unable to Edit With elementor

#36794
  • Resolved Droquesteni

    4 years, 8 months ago

    Rank Math free

    When disable Rank Math plugin Elementor works fine. But when i activate the plugin the elementor does not work. Message is “There has been a critical error on your website. Please check your site admin email inbox for instructions.”
    Ranks Math version: 1.0.39.2
    WordPress Version : 5.3.2

    I already done Flush SEO Analysis Data but that does not affected.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    4 years, 8 months ago

    Rank Math free

    Hi,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    I will be happy to assist you with the issue you are facing.

    It seems like a conflict with one of the plugins or the theme you are using. To determine that, can you please follow this troubleshooting guide?
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    It is working perfectly fine with the latest version of Elementor: https://i.rankmath.com/d0t7Tt

    Do let us know.

    Droquesteni

    4 years, 8 months ago

    Rank Math free

    Hello, thanks for the fast response! Well i update all my plugins, not elementor pro. And it is working now. Thanks! And yes it was the elementor that cause the conflit. Have a good day!

    Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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