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Hey Guys,
I’m not able to edit my snippet. I’ve watched a screencast from an earlier ticket but it still does not work.
I’ve tested it on other pages where it works fine. I’ve also cleared my cache.
Do you have any suggestions?
Much appreciated..
Chris
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share the affected post URL.? We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Unable to edit snippet’ is closed to new replies.