Unable to edit elementor pages because of plugin issues

#106350
  • Resolved Wmdm

    4 years, 1 month ago

    Rank Math free

    Hi there,

    Please see the title for the main issue. I’ve found, through Elementor’s support team, that I am unable to edit any of the pages because there are plugin conflicts between Rankmath and another 3rd party plugin built for Elementor, “Header Footer & Blocks”. I will be sending a message to the author of this plugin as well to learn more, but I also wanted to ask for support on RankMath as well. The original designer is no longer with the company and therefore, will have to find a solution to use these plugins.

    During my investigation, I’ve found that the issue sometime lies with RankMath and other times with the other plugin. Can you help me get to the bottom of this? I can provide you the credentials to the website with the account I gave to Elementor to use.

    Thank you!

    • This topic was modified 4 years, 1 month ago by Wmdm.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Wmdm

    4 years, 1 month ago

    Rank Math free

    Bump. This issue remains unsolved.

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The issue seems to come up when Elementor Pro and the named Elementor - Header, Footer & Blocks plugin are active. If you disable the Pro Elementor plugin, the issue doesn’t seem to occur.

    Could you please update the PHP version on your site and your theme so we can look into this further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Wingman Direct

    4 years ago

    Rank Math free

    Hi Michael,

    Thanks for getting back to me. I will update my PHP version and theme and get back to you with the results.

    Thank you,

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Please let us know if you have and if the issue still persists.

    You should also try checking with Elementor team, they might be able to assist on the same.

    Looking forward to helping you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Unable to edit elementor pages because of plugin issues’ is closed to new replies.