Unable to connect to Twitter account

#49613
  • Resolved Simon Lawton

    4 years, 10 months ago

    Rank Math free

    After running SEO analysis I had a warning that my website has no Twitter connected to it. When I try to enter details under Social Meta, it accepts the Twitter Profile URL, but not the Twitter username – I have carefully checked the username and I have entered the right details. Whenever I press Save Changes the Twitter username is highlighted in blue, as if it is in error. A rerun of SEO analysis confirms that my Twitter account is still not linked.

    See sensitive data for the values that I have entered.

    Can you let me know what I am doing wrong?

    Thanks,

    Simon.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 10 months ago

    Rank Math free

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Simon Lawton

    4 years, 10 months ago

    Rank Math free

    It’s still highlighting the field, as if it is in error – but the SEO analysis seems to accept that a twitter account is attached. I was able to add LinkedIn profile, no problem. I guess the ticket is now closed. Thanks.

    Alberto

    4 years, 10 months ago

    Rank Math business

    Hello,

    If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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