Unable to connect to Google Search Console

#1028807
  • Resolved Tina
    Rank Math free

    Hello, I’m using Rank Math Pro and I’m trying to link my Google account in the set up wizard. I’ve granted all permissions, reconnected several times, and repeatedly revoked permissions and reconnected, but I still can’t connect my Google account. The error message says: “You have not given the permission to fetch this data. Please reconnect with all required permissions.”

    I also tried to manually connect to Google Search Console in the analyze settings. The sitemap hasn’t been generated either.

    Please help me solve this connection issue. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with connecting to Google Search Console. It sounds frustrating, and we appreciate you providing detailed information about the steps you’ve already taken.

    Here are a few things you can try to resolve the connection issue:

    1. Check Permissions: Ensure that you have granted all necessary permissions to Rank Math. You can do this by going to your Google Account permissions here and confirming that Rank Math has the required access.

    2. Reconnect Google Services: Since you’ve already revoked and reconnected, make sure to follow these steps again:

      • Go to Rank Math SEO → General Settings → Analytics.
      • Click on Connect Google Services and select your account.
      • Make sure to allow all permissions when prompted.
    3. Check if Rank Math Account is Connected: Ensure that your website is connected to the correct Rank Math account that has a PRO license. You can verify this by logging into your Rank Math account and checking under the Websites tab in the My Account area.
      Open the Websites tab

    4. Sitemap Generation: If your sitemap hasn’t been generated, ensure that your posts are set to index. You can check this by going to Rank Math SEO → Titles & Meta and ensuring the Index checkbox is enabled in the Robots Meta settings.
      Index Titles and Meta settings

    5. Validate Your Sitemap: If you have a sitemap URL, validate it using the Validate XML Sitemap tool to ensure it is correctly configured.
      An example displaying how to validate a sitemap

    If you continue to experience issues after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for your patience!

    Sources:
    How to Setup Rank Math SEO Plugin Properly
    How to Install Google Analytics With Rank Math SEO » Rank Math

    Tina
    Rank Math free

    My website has already connected to the professional version
    My article settings are indexable
    I’ve tried the solution to connect to Google Search Console several times…


    When verifying Baidu Webmaster Tools, an error occurs: The verification HTML tag cannot be found or the content of the verification HTML tag is incorrect.
    It was very simple when I used the Yoast SEO plugin before, why are there so many problems when using Rank Math?
    Also, is the so-called 24/7 support a chatbot?


    When verifying Baidu Webmaster Tools, an error occurs: The verification HTML tag cannot be found or the content of the verification HTML tag is incorrect.
    It was very simple when I used the Yoast SEO plugin before, why are there so many problems when using Rank Math?
    Also, is the so-called 24/7 support a chatbot?

    Hello,

    Thank you for contacting Rank Math support.

    Please follow this guide to fix the issue with the Google account connection: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    For the issue with Baidu verification, please share the site URL and a screenshot of the code you have added in our plugin’s settings so we can check and assist you further. You can use a tool like https://imgur.com/ to share the screenshots.

    Looking forward to helping you.

    Tina
    Rank Math free

    The error message says: You have not given the permission to fetch this data. Please reconnect with all required permissions.
    I have already explained my specific problem in detail. Would you be kind enough to provide a targeted solution specifically for my situation, rather than just a general tutorial? I would greatly appreciate your assistance and understanding. Thank you very much.


    I need a refund for the Pro version and course. Please don’t try to persuade me otherwise – just process the refund directly. Thank you for your understanding.

    Hello,

    As requested, we have initiated a refund on your requested transactions. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Unable to connect to Google Search Console’ is closed to new replies.