Unable to connect RankMath to my site

#16613
  • Resolved Takniki Gyan

    5 years, 2 months ago

    Rank Math free

    Hello,

    I just moved my site to the bigrock server and then when I try to login to connect my site to RankMath, an error appears “The password you entered is incorrect.” And I have registered RankMath using Google login credentials and I also try to change the password in RankMath account, then also showing I “entered the wrong current password”. But I entering a correct password which I am using in my google account.

    Please solve this is ASAP.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We send out a confirmation email containing a username and password combination after your sign up for an account on our site.
    Could you please check whether this email went to your spam folder? You can also request for a new email using the reset password option as shown below:
    Resent password

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Takniki Gyan

    5 years, 2 months ago

    Rank Math free

    Thanks @Michael Davis it works.

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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