Unable to connect Rank Math to GA

Hello,

We apologize for the issue you are facing with connecting Rank Math to Google Analytics. It sounds quite frustrating, and we appreciate you providing detailed information about your setup.

To troubleshoot the connection issue, please follow these steps:

1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option at the top right. This will help you check if Rank Math can successfully connect to your Google account. A green signal indicates a valid connection, while a red signal indicates an issue.
   

2. Reconnect Your Google Account: If you see a red signal, try reconnecting your Google account by clicking on the Reconnect option.
   

3. Check Permissions: Ensure that Rank Math has the necessary permissions to access your Google Analytics and Search Console data. You may need to allow permissions again if there were any changes.

4. Install Analytics Code: If you haven’t already, ensure that the Install Analytics code option is enabled in the Rank Math Analytics settings. This will help in adding the tracking code automatically if it’s not already present.
   

5. Clear Cache: After making these changes, clear your site’s cache and check again.

If you continue to experience issues after trying these steps, please reply to this ticket with any error messages you encounter or additional details about what happens when you try to enable the Index Status Tab. A human agent from our support team will then take over and assist you further.

Thank you for your patience, and we hope to resolve this for you soon!

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Please follow these steps:

If you do not see any data inside your Analytics module, this guide might help you.

A. Pre-check List
1. You should not be using any other Google Analytics plugin.

2. Update to the latest versions of Rank Math Free & PRO

3. Ensure that you are logged in to your account:

4. Disconnect and reconnect your account from inside WordPress:

B. Refresh Tokens
1. Please delete RankMath’s app from here:

https://myaccount.google.com/permissions

2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.

3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link

Allow all the permissions on the next screen.

4. Let the process complete, which might take around 30 minutes.

5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.

6. Please check if the data shows up here:
/wp-admin/admin.php?page=rank-math-analytics#/

If that does not help, please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button

We really look forward to helping you. Thank you.

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.