unable to connect google services

#885042
  • Resolved Jason Sicat
    Rank Math free

    I have tried to connect mannually and still not able to connect rankmath to google services. I have also changed my email on rankmath account to a gmail to see if that would help.

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  • Hello,

    We apologize for the issue you are facing with connecting Rank Math to Google services. It can be frustrating when things don’t work as expected. Here are a few steps you can take to troubleshoot the connection:

    1. Enable the Analytics Module: Ensure that the Analytics module is enabled in your Rank Math settings. You can do this by navigating to Rank Math SEO → Dashboard → Analytics in your WordPress dashboard.
      Analytics Module

    2. Reconnect Your Google Account: Go to Rank Math SEO → Analytics → Connect Your Rank Math Account and select the email account you want to connect. Make sure to grant all necessary permissions.
      Connect with Rank Math

    3. Test Connections: After reconnecting, you can test the connection by going to Rank Math SEO → General Settings → Analytics and clicking on the Test Connections option. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    4. Check for Glitches: If you see a red signal, try reconnecting your Google account again. If the problem persists, it may be helpful to check for any potential conflicts with other plugins or themes.

    If you’ve tried these steps and are still unable to connect, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for your patience!

    Sources:
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    I have tried the above options and still not getting anywhere

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please follow these guides:
    https://rankmath.com/kb/install-google-analytics/
    https://rankmath.com/kb/connect-your-google-account/

    Let us know how that goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘unable to connect google services’ is closed to new replies.